Elements and Performance Criteria
- Confirm customer requirements
- Customer requirements for cabinet design features are obtained and accurately documented
- Design requirements for cabinet with the customer are identified
- Plans, drawings and any design details relevant to the customer enquiry are located and accessed
- Services available and appropriate to the customer’s needs with the customer are confirmed
- Provide technical information on design options
- Cabinet design options are explained to the customer noting specific features and benefits of the layout and inclusions
- Technical information on all cabinet designs available is accessed and researched to ensure advice to customers is fully informed
- Design brochures, drawings and other advisory materials are provided to the customer
- Construction, installation and ordering details of the designs are explained to the customer
- Provide technical information on cabinet components
- Suggest best design package to meet customer needs
- Elements and principles of design are applied to examine the appropriateness of cabinet products for customer requirements
- Options are discussed with the customer to ascertain responses and preferences
- Advice is provided on best option to meet customer requirements and preferences confirmed
- Determine required quantities based on manufacturer specifications, plans and customer needs
- Costs are calculated according to work policy and procedures
- Complete cabinet design documentation